Absolutely pitiful customer service. I placed an order a month ago. When it was still in a pending status after two weeks, I decided to contact customer service. After five attempts, I finally received a reply stating that the lab was busy because of year end orders. Since that time (two weeks ago) I have made two other attempts to gain some clarity or answers with no response. I even requested to cancel the order and sill crickets…….
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FSAstore.com is flex spending with zero guesswork. It’s both the largest e-commerce destination for guaranteed FSA-eligible products and an educational resource that you can actually understand. It’s the company's mission to help millions of FSA holders manage and use their accounts, and save on more than 4,500 health items using tax-free funds.
We accept all FSA/HSA cards, and major credit cards, and provide 24/7 customer service via phone, live chat and email. Orders over $50 ship for free.
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