Many reviews mention the shoes run large, and the company ensures you get the right fit without extra cost. This was my experience too. I haven't yet received my replacement shoes because I chose a different style after discussing sizes. I donated the shoes that were too big, as they didn't want them back due to shipping issues. I used their sizing video and submitted my measurements, which suggested a half size smaller than my usual. They maintained communication throughout the process and have been very fair. The shoes I received were of high quality and well-made. I'm quite impressed as I prefer not to wear cheap-looking shoes. I haven't received my replacement yet, but they assured me they would address any issues, and I trust them based on my experiences so far. I'll update on the quality and fit once I receive the new pair. I wouldn't hesitate to order from this company again.
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