They simply are clueless about everything. Even at the supervisor level I got no help with what to do about tenants who want to apply while the property manager is on vacation. They have access to nothing except two documents related to architectural modifications according to the rep and supervisor I spoke with. While the manager is away, NOTHING gets done. They could not even give me a number to try to reach someone at the local office because they have only email addresses for THEIR OWN EMPLOYEES!
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