Lazy and non-responsive. Full-time on-site PM had her owner favorites that always got things done. Others like me have work orders six plus months old. She was having work done that was not the associations responsibility keeping invoices under $500 so the board would not notice. The board finally gave them the 30 day opt when they understood the gravity of what was happening with a full time on site manager AND two full-time on-site maintenance men for a community of 166 units.
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