ftd.com

3.4
3.4 Based on 1.8K reviews

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Tom Kinoshita
terrible experience. if it's an important occasion, DO NOT ORDER FROM HERE, you WILL get burned. t

terrible experience. if it's an important occasion, DO NOT ORDER FROM HERE, you WILL get burned. they are not to be trusted. was lied to and told that my valentines day flowers were delivered at 6 pm (which is already very late in the day). after 2 hours of not hearing anything i contacted the recipient who was just as confused as i was, and couldn't find the delivery anywhere. then after the surprise was already spoiled, the delivery arrived at 8 pm. completely ruined a once a year occasion where i spent money trying to set up a special surprise. for a company that bases it's entire business model around sentiment, and celebration of emotional moments this is a disgraceful level of service. to be late with the delivery is one thing but to bold face lie and send false "delivery confirmed" emails is unprofessional and is completely out of line. to top it off, the overpriced bouquet wasn't even close to what was pictured on the website. just a scammy, bare minimum, slop service. do not make the mistake i and many others have made, always order local. read these reviews and other testimonials on reddit, this is NOT a good faith company.

1
Date of experience: Feb 15, 2026

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