I ordered an arrangement on February 11th. And was delivered on the 15th for Valentine’s Day. I paid $200+ CAD for something that was way different from what I ordered. The flowers were dead. Have molds on them. Broken and bent. Petals were already falling. The basket was different from the picture. It looks so cheap. I am really disappointed. So I called customer support and told them about the situation. They promised me they’ll get it redelivered the day after. We waited all day for it to come. Nothing came. I even called them the morning and they said it’s coming today. Called them in the evening and told me I have to wait until tomorrow. This feels like a scam to me. It feels like I was fooled. 30% refund doesn’t even feel iright. This company is so disappointing.
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