Fujifilm is arguably the most successful consumer camera manufacturer today, projected revenue for the 2025/26 fiscal year is in the vicinity of ¥550 - 590 billion, approximately 4 billion in USD.
Yet there is not a single Fujifilm user who doesn't complain about the companion app for the cameras. If I'd known just how bad it is, I would have never bought a Fujifilm camera. Without exaggeration, it fails every single time I use it. Either it won't connect, or it takes far too long to connect - usually with multiple attempts, and/or the connection drops out during image transfer. Don't even get me started on using it as a remote trigger, it's completely useless.
When the app finally decides to work, it doesn't even have the most basic features like the ability to delete photos from the camera's SD card - something that every user wants.
Fujifilm, there is absolutely no excuse for this. This problems are well documented and the forums are full of discussions and complaints about these issues and more. When will you start listening to your customers and actually start looking after your long term reputation?
Claim your business profile now and gain access to all features and respond to customer reviews.
Fujifilm's principal activities are the development, production, sale and servicing of business document solutions, medical imaging and diagnostics equipment, cosmetics, regenerative medicine, stem cells, biologics manufacturing, optical films for flat...
