The response time was disappointing, and the staff appeared uninformed about their own systems and integrations. I reached out to the support team regarding an issue with a specific credit card's synchronization with accounting software. It took 1.5 weeks to receive a reply stating that they lack integration with that software, despite their website and prior communications confirming otherwise. There’s a clear need for better training to provide accurate support or to update misleading information on the website.
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Funding Circle is a leading UK lending platform for SME borrowers. Established in the UK in 2010, and now the leading lending platform to SMEs, Funding Circle has extended more than £14.6bn in credit to over 110,000 businesses in the UK. Helping the economy to grow, businesses can access fast, fair and transparent finance, and investors can earn attractive returns.
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