I hold a business credit card and have already spent over £20k in a year! Now, I'm facing an argument over an £18 dispute. I attempted to make a payment to a transport service, but my credit card was declined. Seconds later, I used a different card, and that went through without issue. When I reached out to the merchant, they indicated that the problem was with my credit card provider. I provided evidence and contacted the company's CEO, expecting a courteous response. Instead, I received a reply from a representative who was arrogant and unhelpful, merely trying to shift the blame onto me and the merchant without offering a logical explanation for the declined transaction. It's baffling how they would risk losing thousands in business over such a small issue. This company is clearly penny wise and pound foolish! I strongly advise against engaging with a service that treats its customers like they are uninformed!
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Funding Circle is a leading UK lending platform for SME borrowers. Established in the UK in 2010, and now the leading lending platform to SMEs, Funding Circle has extended more than £14.6bn in credit to over 110,000 businesses in the UK. Helping the economy to grow, businesses can access fast, fair and transparent finance, and investors can earn attractive returns.
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