This trading platform has become quite disappointing. Initially, they provided good services and had nice trading platforms available. Their support team was also fairly helpful. However, they introduced a new dashboard and began a "migration" process for all accounts, which resulted in significant confusion. A large backlog of payouts has developed, and as of now, it remains unresolved. For 3 to 4 months, users have been requesting payouts, with very few being processed. This situation is so problematic that even new users are hesitant to engage with the platform. Support has been inadequate, offering only vague responses and stating that payouts are being addressed. I requested my payout in October 2025, and as of January 2026, I have yet to receive anything. Attempts to discuss this issue on their community platform have led to message deletions and users being timed out for weeks for merely stating facts about their unsatisfactory service. They promised automated and quick payouts, yet it seems like they are holding onto our funds without fulfilling any payments.
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