I am sharing my honest experience with the service, specifically regarding a $100,000 funded account, as this is a serious matter that directly impacts a trader’s capital, mindset, and future plans. Background: I am an experienced trader and have purchased several accounts with the service over time (5K, 10K, 25K, 50K, and 100K) and have successfully passed prior accounts. My trading history reflects a solid win rate, disciplined risk management, appropriate stop-loss usage, and structured risk-reward. This can be verified from my trading history. This review focuses on operational issues, platform confusion, spreads, and very slow or absent support.
Main Problems Encountered: 1️⃣ TradeLocker Platform Confusion: On TradeLocker, when multiple accounts of the same size are active, it becomes challenging to clearly identify: Which account is currently active, where trades are being placed, and how drawdown is affected in real time. This represents a significant execution risk. Due to this confusion, trades were unintentionally placed on incorrect accounts, leading to drawdowns. This was not intentional; it was a platform usability issue. 2️⃣ High & Unstable Spreads: Another concern was the very high and inconsistent spreads. Due to spread expansion, stop-losses were triggered earlier than expected, risk-reward calculations were distorted, and real-time execution was unclear. Even with cautious risk management, spreads created unnecessary pressure. 3️⃣ Dashboard & Account Management Issues: The service's dashboard did not provide clear visibility of: which account should be traded, which accounts were active or should have been closed, and real-time clarity during execution. An older account remained open, contributing to the confusion. 4️⃣ Extremely Slow / No Support Response: This was the most frustrating aspect. Despite sending multiple emails, providing dashboard screenshots, sharing chat history, and outlining the issue clearly, I received very delayed responses and eventually no responses at all, even during official hours. For a $100,000 funded account, this communication level is unacceptable.
My Efforts to Resolve the Issue: I tried to resolve this professionally, requesting a straightforward solution of one clean funded account, agreeing to close challenge accounts if necessary, and seeking clarity rather than special treatment. I refrained from posting this review earlier to trust the firm and resolve it privately.
Why I Am Writing This Review: I aim for transparency, not revenge. This issue delayed my trading journey, affected my 2026 goal of achieving a $100K payout, and created unnecessary stress due to lack of response. I have all proofs available: emails, dashboard screenshots, trading history, and account details. Final Thoughts: The service has potential, but improvements are needed in platform clarity, spread control, account management, and support responsiveness, especially for funded traders managing significant capital. A trader can accept losses, but confusion, silence, and lack of clarity on a funded account are unacceptable. I am posting this review as my first public step, and further action will depend on the service’s response.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Fundingrock, we focus on risk management to help you build sustainable trading habits. Our objectives are designed to challenge and refine your skills for long-term success.
Once you meet the goals during the evaluation, you’ll unlock full access to your Fundingrock account. The same goals apply, with the potential for higher profit targets as you grow.
