I am sharing my honest experience with the service, particularly regarding a $100,000 funded account, as this is a critical matter that directly impacts a trader’s capital, mindset, and future plans. Background: I am not a novice or reckless trader. I have acquired multiple accounts with the service over time (5K, 10K, 25K, 50K, and 100K) and have previously passed accounts successfully. My trading record indicates a solid win rate, disciplined risk management, appropriate stop-loss usage, and structured risk-reward. This review focuses on operational issues, platform confusion, spreads, and extremely slow or non-existent support. Main Problems Encountered: 1️⃣ TradeLocker Platform Confusion: On TradeLocker, when multiple accounts of the same size are active, it becomes increasingly challenging to clearly identify: which account is currently active, where precisely trades are being placed, and how drawdown is being affected in real time. This represents a significant execution risk. Due to this confusion, trades were unintentionally placed on incorrect accounts, leading multiple accounts into drawdown. This was not intentional, nor gambling, nor rule abuse — it was a platform usability issue. 2️⃣ High & Unstable Spreads: Another major concern was the very high and inconsistent spreads. Due to spread expansion, stop-losses were triggered earlier than anticipated, risk-reward calculations were distorted, and real-time execution became unclear. Even with conservative risk management, spreads contributed significantly to unnecessary pressure. 3️⃣ Dashboard & Account Management Issues: The service's dashboard did not offer clear visibility of: which account should be traded, what accounts were active or should have been closed, and real-time clarity during execution. An older account remained open, which added to the confusion. 4️⃣ Extremely Slow / No Support Response: This was the most frustrating aspect. Despite sending multiple emails, providing full dashboard screenshots, sharing chat history, and clearly outlining the issue step by step, I received very delayed responses and eventually no responses at all, even during official working hours. For a $100,000 funded account, this level of communication is unacceptable. My Efforts to Resolve the Issue: I attempted everything to resolve this internally and professionally: requested a straightforward solution of one clean funded account only, agreed to close challenge accounts if necessary, sought clarity instead of special treatment, and gave the service multiple chances to respond. I even refrained from posting this review earlier because I wanted to trust the firm and resolve it privately. Why I Am Writing This Review: I am writing this review for transparency, not out of spite. This issue: delayed my trading journey, affected my 2026 goal of achieving a $100K payout, and created unnecessary stress due to lack of response. I have all proofs available: emails, dashboard screenshots, trading history, and account details. Final Thoughts: The service has potential, but clarity in the platform, spread control, account management, and support responsiveness must improve, particularly for funded traders managing large capital. A trader can accept losses — but confusion, silence, and lack of clarity on a funded account is unacceptable. I am posting this review as my initial public step. Further action will depend on whether the service chooses to respond and resolve this matter professionally.
Claim your business profile now and gain access to all features and respond to customer reviews.
At Fundingrock, we focus on risk management to help you build sustainable trading habits. Our objectives are designed to challenge and refine your skills for long-term success.
Once you meet the goals during the evaluation, you’ll unlock full access to your Fundingrock account. The same goals apply, with the potential for higher profit targets as you grow.