I am writing this as a serious update regarding my experience.
My withdrawal of 317 USDT has now been pending for more than 10 days. Despite multiple attempts to contact support, I have not received any clear response, timeline, or resolution. Emails are not being delivered, and there is no active support channel available.
Additionally, I was contacted by an account manager who communicated in a highly unprofessional manner. Instead of assisting, I was indirectly discouraged from proceeding and left without proper guidance.
I have also experienced inconsistent balance changes in my account, which adds further confusion and concern.
At this point, I am not making accusations, but I expect:
• A clear explanation of the delay
• Proper communication from the support team
• Immediate processing of my pending withdrawal
I strongly advise the company to address this matter transparently and professionally.
I will update this review on Trustpilot once the issue is resolved.
Thank you for your response.
UPDATE:
Since my last review, I have still not received my withdrawal of 317 USDT, which has now been pending for over 12 days.
I also tried contacting support multiple times, but my emails are not being delivered or I receive no response.
The company replied here saying to contact official support, but unfortunately, I am unable to get any response through those channels.
I am only asking for a clear update and timeline regarding my withdrawal.
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