Worst experience ever. They are deceptive in their practices. Their prices are significantly higher than other travel sites or booking through the resorts directly. Booked resort and flights separately/ months apart then it was put as a package without my knowledge or consent. Tried to cancel just the room and I was told I cannot have to cancel everything. These people are trying to unnecessarily stress a bride. I don't want a travel credit I have insurance. I want all my money paid back and I will NEVER BOOK WITH FUNJET. Customer service representative Juillet M refused to answer the direct question that Daniella F. the supervisor refused to speak to this consumer on 5/15/25 at 21:06.Several of my guest have already canceled their reservations through them because of the price gouging. This has been the worst experience ever. If any of my guest that did keep their reservations have an issue, I will be filing a class action lawsuit. Based on the 178 other negative reviews we have enough for a case.
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