funjet.com

OMG. RIP OFF

OMG, we were totally overpriced for our trip from Washington DC to Liberia, Costa Rica. The price was so high, we thought, because it was going to be "LUXURY".... it so was not. FYI, our so-called agents were with the EVERYTHING IRIE TRAVEL in Baltimore. There were 3 of us. The room was tiny - maybe 300 sf. There were only 2 small full sized beds (though they advertised queen size) so one of us slept on a cot all 4 nights. No privacy. The toilet door was see through - yes you could see right through to see someone sitting on the toilet. The all-inclusive resort – DREAMS - (even though very nice people working there) was totally low budget. Food was below average and drinks were abysmal. Not to mention all of the “perks” we were insured because we were “preferred” were totally misrepresented.We were so taken aback we did a little research. We contacted the DREAMS website to see what the room rates were and found out the HIGHEST price room was $800 and then we got on Orbitz to check out the flight prices. Even when entering dates to fly 2 days in advance the price was less than 500. So, do the math: 800 x 4 nights = 3200; and airfare 500x3 =1500 and we're charging the highest giving them the benefit of the doubt. Anyway, the highest price should have been about $4700. We included a 20% fee for them - $940 so total being about $5640. We paid DOUBLE that price. To add insult to injury when contacting FUNJET to get an itemization they gave us the runaround of course and offered NOTHING in the way of why we paid such a high price.Further investigating (called several numbers cause I wanted to feel better about being bilked) I found out that they Funjet/ALG vacations buy seats on airline and dates at the hotels and then assign whatever price they want. Our seats were like 2 seats up from the last row on the plane btw. They were so bad I wounded up paying extra money to upgrade.

Date of experience: Nov 09, 2023