Won't be using FunJet again after our experience with them.
Booked a monday to monday trip to Cozumel and paid the full balance 6 months in advance.
I always like to monitor prices to see when they fluctuate and by how much, so 2 months after booking, I'm checking prices for our dates. My search keeps coming up with "these dates unavailable", or something to that effect. I thought this was strange, so I went to the airline webiste, only to find out they no longer served Cozumel on mondays-a change they had made 6 weeks earlier.
So I call FunJet about it, only to be told we'll have to pay a fee to the airline, and to FunJet in order to change our trip to Tuesday to Tuesday. They did waive the fees after much discussion.
It then took another 2 months to get our actual confirmed itinerary, less than 3 weeks before our trip. All we had was the agent's word that we had reservations. When we finally got the confirmation, the charges were completely wrong. To top it all off, none of our seats were together on any leg of the flights.
The amount of time spent on the phone with them through the whole ordeal should be an embarassment to them. We won't be using them again.
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