I placed an order for a custom item on 02/11/2025 as a Christmas gift for my son, and I'm still waiting for it to arrive. I reached out to the company in November and received a tracking ID on 26/11/2025, but the latest update shows “Still Awaiting Carrier Pick-up.” I paid €52 for the item, including €6 for shipping, and after 6 weeks, there's still no sign of it. I contacted customer support a week ago, but I have yet to receive a reply. I will be reaching out to my bank to attempt to get a refund, and I will not be purchasing from this company again.
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Funko - Makers of Pop! Vinyl and pop-culture licensed toys including: Lucas Films, Marvel, Hasbro, The Walking Dead, Game of Thrones, DC Comics, NBA, and Disney