Absolutely horrible experience. I placed my order over a month ago and still I have no shipping or tracking information. My order hasn’t even shipped yet. I have contacted customer service over 3 times now to escalate my concern and have received no response. Complete silence. I am now in the process of disputing the charge with my credit card company. This company is unbelievably untrustworthy. I would never buy from them again for this specific reason.
For the record, the same support email they flaunt around in their replies, is the exact same email that I’ve been contacting. I’ve included all information, including my order number. Also including I would now be escalating and disputing my charge. I have been completely ignored.
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