0 stars possible? AVOID! Purchased two dog coats that weren’t fit for purpose. I have been trying to arrange a refund for 2 months. Customer service demand photos (which I sent) and then offer a discount which I did not want. I advised I wanted the full refund I was entitled to. The company then ignore all emails. I then reached out on social media only to be asked for photos once again. I provided everything asked only to be ignored again. This company refuse to provide and details to process a return and refund. We will now be taking this up with the bank!
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