Our Furbo broke after a couple of years of light use, contacted their customer service, they could not fix it and only suggestion was to buy a new one or pay a high yearly fee that is equivalent to buying a new one every 2 years. This is not acceptable, it shouldn't break after a couple of years of light use, it's a shame Furbo is not built sustainably and that their plan is just to get more money out of people every 2 years as soon as the warranty is over and for a product that is already too expensive in the 1st place.
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