I wish I had read these reviews before ordering. I placed my order and my card was charged on November 17. There was a note that processing time was required for one item and the order will be shipped by December 2. Today is December 16, and it shows “still processing “. I emailed them only to receive the same email as the order status. These items were supposed to be Christmas gifts. I’m very disappointed. I purchased from them a few times in the past, but I will not be their customer in the future. Updates: after speaking to their customer service again, I did receive my order before Christmas. However, all items are made in China (that’s probably why it took so long for shipping). I ordered a coat size medium which looks more like XS (my height is 158 cm, weight 55 kilograms), and the sleeves are so short that if you raise your hand, it’s almost elbow length! On top of that, I need to also pay shipping cost to return this item. Definitely not buying from them again, so think twice before placing your orders
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