I bought a TV stand from this company, and during the initial assembly, two small plastic components broke due to poor quality materials. I couldn't complete the assembly and never got to use it. I reached out to customer support for replacement parts. Despite it being just two small pieces, they refused assistance and directed me to their 1-year warranty. The company promotes itself as sustainable, yet it allows a usable product to become waste over these parts. Now, I'm returning the item, leading to even more unnecessary waste. This experience contradicts their claims of sustainability and highlights their poor material quality and customer support. I strongly advise against this company.
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