This service has been incredibly frustrating. They seem to make payments vanish, provide incomplete account statements, and then harass you for additional payments daily. No matter who you reach in customer support, they never resolve the issues with your account and continuously threaten you with collection calls. They refuse to update accounts and claim, 'it is what it is.' They send defective items and don't replace them while still charging you for months. This is the most disappointing service I've encountered. Those of us leaving negative reviews should consider taking action in consumer court. This service needs to be held accountable.
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