Name: furlenco.com
Telephone: 08046467373
Rating: 1.4

Akila C Guest

The most horrible customer service. Rather than solve an issue they wake up only when you withhold a

The most horrible customer service. Rather than solve an issue they wake up only when you withhold a payment. Then their true colour surfaces which is more of being goonda mawaalis rather than a professional setup. They resort to harassment, threats and rude executives who talk as though you are wrong in not paying instead of them for not listening or solving the issues.
Never ever do part payments or choose combos or return because then its a sheer nightmare. Just take products and renew for exactly one month everytime. They have no flexibility accountability or responsibility towards their products or customers!

Date of experience: Feb 14, 2026

Richard Guest

2 months ago

Highly disappointing experience with this service.

This service has been incredibly frustrating. They seem to make payments vanish, provide incomplete account statements, and then harass you for additional payments daily. No matter who you reach in customer support, they never resolve the issues with your account and continuously threaten you with collection calls. They refuse to update accounts and claim, 'it is what it is.' They send defective items and don't replace them while still charging you for months. This is the most disappointing service I've encountered. Those of us leaving negative reviews should consider taking action in consumer court. This service needs to be held accountable.

Date of experience: Dec 26, 2025

BF Guest

2 months ago

Terrible experience with rental furniture, steer clear

This service is the worst for rental furniture; please stay away. They are nothing but scammers focused on taking your money, and they show no concern for your issues.

Date of experience: Dec 03, 2025

Troy Guest

3 months ago

Terrible experience with rental service

This service is disappointing for rental furniture; I strongly recommend avoiding them. They seem more interested in taking your money than addressing your issues.

Date of experience: Dec 03, 2025

lililouloujuju Guest

3 months ago

Persistent and annoying follow-up

They collect the furniture but then bombard you with calls, asking for its return multiple times a day for years. After my retirement, I plan to file a harassment claim and seek compensation.

Date of experience: Nov 22, 2025

Melinda Brown Guest

3 months ago

Satisfactory rental experience

I found the products I rented to be satisfactory, and the app was easy to use.

Date of experience: Nov 12, 2025

Charle Guest

3 months ago

Excellent support and product experience

I had a fantastic experience with both the product and the support team. Very convenient overall!

Date of experience: Nov 12, 2025

Kayla Guest

3 months ago

Prompt assistance received

The representative was quick to assist and worked hard to resolve my issue, even raising a ticket for me when I faced technical difficulties.

Date of experience: Nov 11, 2025

Matthew Anderson Guest

3 months ago

A great option for temporary needs

This service is a lifesaver for those who need home essentials for a short time, offering them at very convenient prices until your preferred date.

Date of experience: Nov 11, 2025

Walker Guest

3 months ago

First-time rental experience

Overall, my first experience renting was good. Service request responses were satisfactory, but there is still room for improvement in app usability and loyalty benefits.