First order, the giddy goat toat and the furmoo duffle bag: wait time was longer than "21" working days. They preach about quality of work however my totes lining had ripped withn the first week paid $255 on sale, thank god i didnt pay full price.
Seems like they just send the 2nds with sales. The duffle bags stitching was so poor I couldn't use the shoe compartment as it was stitched together. This was replaced however I didn't bother to contact them for a refund on the goat tote due to getting called by Shelley herself who tried to give me a round of f***s after I had sent an enquiry regarding an address change since the postage took so long. Her manner is aggressive rude and EXTREMELY unprofessional. Her behaviour and attitude towards her customers who pay high end money for mediocre quality is appalling. She makes nice stuff but she cannot run a business at all. Her focus is on herself not her customers. Also you can't even leave an honest review as she has them screened and deleted. You do not get sent proper updated tracking info either as all my orders still say pending.
Second order: 2x sheep skin tartan slippers and a Diaz satchel: 1 pair of slippers and the bag were a gift to take to Australia to my terminally ill cousin who's kiwi. I thought she would like a gift from a kiwi company and the nostalgia from the tartan slippers. Had to follow up about postage times. I ordered them and waited 34 working days for delivery. I couldn't wait any longer for the handbag for her as I had left the country. That was delivered when I wasn't home and that took 38 working days. I don't even want the bag myself and i sure as s**t are not paying the postage to send it to Australia after I return home in a month. Absolutely ridiculous the so called 21 delivery time frame.
I absolutely refuse to spend anymore money at Furmoo. You can buy better quality bags from Wrangler. Shelley is the worst business woman I have ever come across. Stop having so many sales if you cannot keep up with demand. How about you actually make sure you have stock in your inventory so it can be shipped ASAP. Do not bother wasting time and money with Furmoo when you can find the same if not better elsewhere. Wasted my money and time.
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Unique Handbags with a story. New Zealand Sheepskin slippers and cowhide handbags. Trusted by 80,000 + customers.
