I've had my property listed on Furnished Finder for a year and was automatically charged for renewal without receiving any advance notice. The company claims they sent a reminder email on February 10th, but it never arrived in my inbox, spam, or any other folder. Despite contacting them within 24 hours of the charge to request cancellation and a refund, they refused — citing a no-refund clause in their Terms and Conditions.
What they don't tell you: California's Automatic Renewal Law (Bus. & Prof. Code § 17602) requires that renewal notices actually be received by the consumer, not just sent. A company claiming "we sent it" without proof of delivery does not satisfy that legal standard.
Their support team was polite but completely inflexible, ultimately telling me their decision was "final" and there was no further escalation available. They offered to put my listing "on hold" as an alternative — which doesn't help when you're being charged for a service you never agreed to renew.
My property is in a prime location next to a major hospital — exactly the kind of listing that drives value for their platform. They chose to lose a long-term customer over a refund they were legally obligated to provide.
If you're a California property owner considering this platform, read the fine print carefully, set a calendar reminder to manually cancel before your renewal date, and document everything.
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Furnished Finder is the trusted leader in mid-term rentals. We are the go-to-source for millions of traveling professionals and families seeking monthly furnished rentals across the country with over 275,000 listings. Unlike other rental platforms, we don’t interfere with your bookings. No commissions, no booking fees. You charge what you want, when you want, and decide who stays at your property every time. Simply pay an annual subscription fee and receive unlimited inquiries and tenant leads for your rental. List your property today! . For more information, visit www.furnishedfinder.com.See more
