I was a little dubious of buying from this site as I hadn’t used them before and reviews were mixed. Delivery was slow as expected (believe it comes from China) but I was really pleased with the quality of the product when it arrived. I decided I wanted to swap it for a bigger size (my puppy is growing fast!) so I contacted their customer service who have been brilliant-quick to respond, easy to deal with and in process of getting it exchanged
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