fursac.com

1.5
1.5 Based on 15 reviews

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Not fit for purpose

I purchased a Mens leather sandal from Fursac online in the sale in February this year to wear this summer. I have worn them for two weeks on holiday, the leather binding has come un-glued on both sandals. These are very expensive shoes that are not fit for purpose. Such a sandal should be stitched and made to last more than a couple of weeks.I have complained to Fursac to be told and I quote" It does not appear to be a product defect, as these phenomena or deteriorations are the result of tension, as the product was purchased without any apparent defects. Despite your disappointment, in the absence of a pre-existing defect, we are unable to replace this item"The sandals are not fit for purpose, manufactured badly and possibly even dangerous to wear!. see images of both sandals coming unglued! I expect better from an expensive shoe than a 2 week wear! these are clearly not stress tested and badly made. The reply from customer services is beyond unsatisfactory and rather grabby from the brand!I also wonder why a summer item was in the pre summer sale! maybe for a reason.

1
Date of experience: Jun 05, 2024

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