Excellent service from Futura Direct even though we had trouble with the delivery of the original order by, would you believe it, that there evri!Contacted Amazon who I originally ordered it from ((and paid the money to) they said ‘nowt to do with us, it came direct from a company called Futura Direct’Hell, I thought, here I am getting the run around! so I contacted Futura Direct and received a phone call back within a couple of hours. I explained that evri had delivered the item ( in the first case) before the date I ordered it, had stated ‘ item handed direct to customer’ untrue! I had received no e mail stating delivery had been made and no photo of delivery point.Futura DID have a delivery photo which the chap sent me while I was still on the phone and it certainly showed my garden ( which is directly on the road side) but also in bright sunshine, yet the delivery time ( which had now changed on ‘ track my parcel’ as well as the statement that it had been handed direct to the customer), was for after ten o’clock at night and we don’t have full sunshine at that time in our neck of the woods!Spokes person for Futura told me not to worry and he would get a replacement order out immediately at no cost to me! This item arrived today ( again using evri for delivery) but with the usual, regular, evri driver who knocked on my door AND rang the doorbellWELL DONE FUTURA DIRECT
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At Futura Direct, we specialise in heating products with your comfort in mind. With an extensive range of branded electric heaters, blankets and patio heaters. As well as fans, air purifiers, dehumidifiers and so much more, all at unbelievable prices.
