Purchased the Dreamcatcher deluxe throw 3/12/22and was impressed with a 2year guarantee in fact it was the main selling point for me the throw worked fine for afew months then broke down I contacted OnBuy who we paid the money to, passed us on to Futura Direct who after e mailing them a couple of times they agreed to a new temperature controller which arrived on 7/03/23on turning on the blanket the controller worked for approx 30 seconds then nothing,after numerous e mailsand getting passed between OnBuy and Futura Direct + live chat, stress is surfacing as my wife has recently been diagnosed with Chronic Pulmonary fibrosis and keeping warm is essential we will try again but we dont hold up much hope
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At Futura Direct, we specialise in heating products with your comfort in mind. With an extensive range of branded electric heaters, blankets and patio heaters. As well as fans, air purifiers, dehumidifiers and so much more, all at unbelievable prices.
