Kevin is exceptional but the after care post installation issues are crazy here is the list i had to deal with1. Unscheduled Visits: Technicians showing up without prior notice, causing disruptions and inconvenience for us.2. Appointment Rescheduling: Frequent changes to appointment times, requiring us to adjust our work schedules or take multiple days off. This lack of consistency can create frustration, especially when personal time is sacrificed for missed or rescheduled appointments.3. Excessive Appointments: Seven appointments with different engineers yet the issue did not be getting resolved effectively. Multiple visits without a resolution was a major inconvenience and suggest poor service planning or coordination.4. Wiring Concerns: Leaving wires exposed or improperly managed raises safety concerns, potentially putting us at risk in our own home with toddler5. Leak: A leak associated with electrical or plumbing works lead to us wiping water on my wife's birthday dinner night6. Flow Rate Error: Experiencing flow rate errors twice suggests either poor workmanship or defective equipment.7. Heating System Malfunction: The heating system not switching off indicates a critical malfunction, which could lead to discomfort, high energy bills, or even damage to the property if left unchecked.8. Late-Night Appointments: Appointments as late as 10:00 PM could be disruptive to the anyones routine and signal poor planning. This may imply a lack of respect for the client’s time and personal boundaries.Each of these points highlights problems in service reliability, professionalism, and coordination, all of which would understandably lead to a poor customer experience faced by myself from Future Heat! Don't get the work done from them NOT RECOMMENDED
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