I ordered two homemade sea glass bird ornaments as Christmas gifts for £16.85, but my account was charged £21.06 through PayPal. The items arrived late, missing Christmas. To my surprise, there was nothing homemade or made of sea glass; it was just a printed image on plastic. I reached out to the seller, who offered £2 compensation. I declined that and asked for a full refund, but they countered with £4. My bank provided little help and suggested I contact PayPal, but I couldn't reach anyone and couldn't file an issue through my account since I paid with my debit card. While I can handle the £21 loss, I feel scammed and frustrated, especially after reading similar reviews. It's concerning how such businesses are allowed to operate on social media.
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