I bought a coat from the G-STAR website, but it didn't fit after receiving it, so I requested a return. However, their customer service and complaints department keep delaying the return label processing. It's been a week now, and I still haven't received it.
I've bought items from many official websites, and they all immediately send out return labels. G-STAR is the only one that keeps using delaying tactics to make things difficult for customers. Therefore, as buyers, please think carefully before purchasing from them.
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