Deciding to try out some UK suppliers in a effort to reduce the shipping time of overseas suppliers. First up G.A.B Vinyl. First, they split the five-item order without advising. This already was concerning because their website claims quicker shopping and I was concerned that I could not complete my project in time. When the first delivery notification arrived it detailed three items; two arrived, and the invoice detailed different items, some crossed out as a back order. This was concerning as the company hadn't been communicating at all. When the second order finally arrived, it had two items, meaning I was missing one item. Again, the invoice was incorrect. Unfortunately, the missing item was the base, which meant I could not even start the project. Contacted the company, who immediately said they had sent the item in the first parcel indicating I had managed to miss seeing it - !?! How do you not see a metre roll of neon pink vinyl? When I responded, they then concocted some story about sending a sample piece twice, as if this was perfectly exchanged for a metre roll of premium vinyl in a completely different colour. Their communication was acustory from the start and at no point did they provide anything close to customer service. Concluding with flinging a refund at me for the missing metre without again even communicating. So the other items are wasted money because I am still without the base for the project. Their products are expensive plus without quick delivery and by under packing orders, they astronomically expensive. Be very wary of this company, they are definitely up to sneaky tricks and their staff have no idea how to speak to customers. Never before had a company failed to deliver a five-item order or even come remotely close to messing up this badly before.
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Here at G.A.B Vinyls, we are the Authorized Craft Reseller in the UK for Siser HTV products. When purchasing Siser products from us you know you are getting authentic Siser products with the highest quality possible, for all your crafting and business projects.
We have many ranges in stock. If you are looking for a particular Siser product that's not on our website, pop us a message and we will get this in stock for you.
We also stock a variety of Self Adhesive vinyl too. From Oracal to Ritrama.
Happy Crafting :)See more
