I purchased the original One Touch Accademia model and made over 9000 brews in 6 years. Great maker but, regular cleaning and greasing is essential. Only complaints small dip trays, and water tank and unavailability of spare parts which meant I had to replace the maker (after 3 years some parts were already unavailable). Ultimately, this made me reluctant to replace it with the new model. Caffe Shop Ltd now offer 5-year parts warranty so, that swung me back. Very happy with the maker which looks far better but retains the internals of the original. Makes the best coffees!
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Gaggia UK, the official UK Distributor in the United Kingdom and Ireland. Official Gaggia Service and Repair Centre