Gaggia products are great. Best espresso by a million miles. However you don’t know how good a company really is until you get a problem. Our grinder developed a fault on Monday 22nd December - a disaster for Christmas (accepting this is a Western 20th Century Problem). However after a phone call we received a replacement on Tuesday 23rd. Truly amazing service that is as good as the products themselves.
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Gaggia UK, the official UK Distributor in the United Kingdom and Ireland. Official Gaggia Service and Repair Centre