This online weight loss program has been a major letdown, exposing me to unreliable medication delivery as per the agreed terms. Due to the program's failure to provide the promised dosage and service, I have initiated a full refund claim through my health savings account provider. 1. **Medication Dosage Issues:** I received medication at a lower dosage than what I paid for, undermining the effectiveness of the program from the start.
2. **Inconsistent Pharmacy and Syringe Supply:** The program's use of multiple uncoordinated pharmacies has resulted in significant inconsistencies. When I tried to increase my dosage, I received syringes of varying sizes, making accurate medication measurement nearly impossible and jeopardizing proper dosing. This inconsistency conflicts with the precise volume and dosage I paid for, making self-administration unfeasible.
3. **No Resolution Despite Multiple Attempts:** I have repeatedly tried to raise these serious issues with the support team through calls and written messages. Unfortunately, my concerns have been largely ignored or unresolved, reflecting a lack of care for patient satisfaction.
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