I am very disappointed with my recent experience with this travel agency. From the beginning, I received confusing and inconsistent information. It seems they operate multiple 'companies' under one roof, as the same staff members answered my calls using different names, making the entire process feel unprofessional and misleading. The prices offered were significantly higher compared to other agencies, yet I proceeded due to promised services that were never provided. After payment, support completely diminished. No matter how often I called, I was either ignored, transferred, or told someone would get back to me—but no one ever did. In summary, the lack of transparency, poor communication, and unhelpful attitude turned this into a very stressful and disappointing experience. I would recommend future customers to double-check everything before making any payments and to proceed with caution.
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Galaxy holidays is a leading UK based travel website which allows our customers to search for their holidays based on their individual requirements Booking holidays that combine exceptional value for money with great service. We can afford you amazing flexibility on durations. departure airports. Pick from All Inclusive, Half Board, Self-Catering or Bed and Breakfast, Small and Friendly hotels through to 4- & 5-star deluxe resorts, City Breaks, Beach getaways or Luxurious Long Haul Our experienced and friendly team are on standby to help our customers find their perfect holiday at the best available price You can book with confidence as all our hotels and flight deals are ATOL protected.
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