When we first rented from Galdieri Rent, we experienced a problem where our booked car (a Peugeot 3008 or similar) was no longer available, even though we had provided our flight number and contacted the company promptly after our flight was delayed. We were told we could only get a car if we paid an additional amount, which felt unfair at the time.Initially, our complaint through the booking platform (StressFreeCarRental) did not result in any help or refund. However, after reaching out directly to Galdieri Rent’s customer service, they reviewed our documentation carefully and decided to refund the full difference for the car category.We appreciate this fair and professional resolution, and believe that kind of honesty deserves recognition. Mistakes can happen, but how a company handles them matters most — and Galdieri Rent ultimately did the right thing.4 stars for resolving the issue transparently and treating the customer fairly.
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Galdierirent offre servizio di noleggio a lungo termine, con oltre 100 Point in affiliazione e 6 Sedi Direzionali in tutta Italia.
Galdierirent a car offre servizi di noleggio a breve termine nei principali aeroporti e stazioni d'Italia.
