I highly recommend being cautious when engaging with this service. They are also in partnership with a European entity. At the counter, there is an individual who works at a nearby hotel. Regarding the refund of my deposit: I was initially informed that it would be returned within 20 days, but later I was told it would take 30 working days. This change in terms feels intentionally misleading. Alleged damages: Upon return, they claimed there were new scratches and even 'smoking damage,' despite my clear documentation of the vehicle's condition. Their so-called 'evidence' was presented after the fact, and I was pressured into signing a checklist under duress. Customer service: Rather than addressing the issue fairly, they responded with dismissive and accusatory remarks, attempting to place the blame entirely on me. This experience has been stressful and unprofessional. It seems their practices are aimed at delaying refunds and creating reasons to withhold deposits. I would not recommend this service to anyone looking for honest dealings.
Claim your business profile now and gain access to all features and respond to customer reviews.
Galdierirent offre servizio di noleggio a lungo termine, con oltre 100 Point in affiliazione e 6 Sedi Direzionali in tutta Italia.
Galdierirent a car offre servizi di noleggio a breve termine nei principali aeroporti e stazioni d'Italia.
