I ordered tactical boots in size 11W. They were out of stock, but instead of informing me, they sent size 11 boots that didn’t fit. When I attempted to return them via the website, it didn’t work. After calling, I was told to upload any photo to proceed, which I refused, insisting on a phone return process. I found out that size 11W was out of stock, so we agreed on a return and a refund, but not for the shipping charge. After a lengthy conversation, it was clarified that I wouldn’t be charged for shipping, and I was offered a $25 gift card as compensation. However, I doubt I will use it.
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Galls is your one-stop source for quality police gear, in-stock public safety equipment and apparel. We carry the latest in police equipment, police uniforms, fire/rescue and emergency medical gear, plus much more. With our award-winning catalog, convenient online ordering and dedicated sales reps, you can trust Galls to be a dependable partner for all of your essential law enforcement and other public safety uniform and equipment needs.See more