We ordered an item, but the wrong item was sent. After contacting the company, they said they would determine if they would send a return authorization. I inquired about receiving the correct item since it was their mistake, but I was told they weren’t Amazon. I returned the wrong item but received a refund only for the item and tax, not the shipping charge. When I followed up, they stated they wouldn’t refund the shipping cost. Their stance seemed to imply that they choose not to, treating it as a cost of doing business.
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Galls is your one-stop source for quality police gear, in-stock public safety equipment and apparel. We carry the latest in police equipment, police uniforms, fire/rescue and emergency medical gear, plus much more. With our award-winning catalog, convenient online ordering and dedicated sales reps, you can trust Galls to be a dependable partner for all of your essential law enforcement and other public safety uniform and equipment needs.See more
