A family member paid in full for a bumper car and has still not received it. Despite numerous promises and repeated assurances that delivery was imminent, no delivery date has ever been provided and nothing has been delivered.Each time we have chased, we have been given excuses and delays, with no meaningful progress or resolution. It has now reached the point where confidence in this company’s willingness or ability to fulfil the order is extremely low.What makes this even more concerning is that while failing to deliver items that have already been paid for, the company continues to advertise and offer other products for sale online.We have now issued a formal deadline for a full refund. If this is not received, legal proceedings will be commenced without further notice.Based on this experience, we would strongly warn others to be extremely cautious when dealing with this company.
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