I had a very frustrating experience at this GameStop location. I purchased Magic trading cards that were displayed behind items labeled $1.99, which made it seem like they were similarly priced. However, when I got to the register, they rang up to $45.
At no point was the correct price clearly displayed where the items were placed, and I was not informed that the purchase was final sale. After realizing the issue, I returned to the store within an hour, but they refused to allow a return or even offer store credit.
Customer service was no help either — they only offered 5,000 points (about $5), which is completely unreasonable for a $45 purchase made under misleading circumstances.
This felt very deceptive and poorly handled. I would not recommend this location unless pricing and return policies are clearly communicated to customers.
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