I am extremely disappointed! I ordered a console for my son for Christmas, one of the few things he specifically asked for, on December 16. I received an email indicating it would arrive in 1-3 days, but when I checked the tracker, it updated to December 23, then December 24. Now it's the 24th, and the tracking shows it's returned to the original shipping address, meaning it won't arrive until December 29! I've reached out to customer support but haven't heard back. After reading other reviews, it seems this is a frequent problem. Now, my son will be incredibly disappointed on Christmas morning, especially since all his other gifts are related to the console, leaving him unable to enjoy any of them on the big day.
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