Ordered in 2024. Got in touch once to ask for refund. They assured me all was well and I just had to wait.
That was nearly six months ago.
And now, I had to find out through news and NOT from Pixels directly, that the colour I ordered is apparently impossible to do. Black by the way. Simple black. Apparently impossible to make a dice black.
Weird how it wasn't impossible to charge me for it.
I'm now being told I can expect to wait upwards of three weeks for a reply to my demand for repayment.
If they weren't ready to take orders on a website, they should never have opened a store.
Such a disappointment.
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