The app concept is promising, but the execution and customer support are lacking. I initiated a paid subscription for an ongoing project and selected a theme for multiple presentations. After a few weeks, I returned to find the theme I was using had vanished. Imagine starting a project only to find you can't continue because the service deactivated your theme. Not only did they remove the theme, but all my previously created presentations were altered to a different design. I managed to create a custom theme, but the image generation now lacks quality and takes too long. I contacted support about these changes affecting my work, but they confirmed the theme was deactivated and suggested a custom generation that proved unusable. After spending hours trying to design a new presentation, I was met with the response that the theme I mentioned never existed. I have proof of my previous conversation with support. Avoid this service at all costs.
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