ganni.com

3.5
3.5 Based on 81 reviews

At GANNI we see behaving responsibly as our moral obligation. As a certified B Corp, GANNI focuses on making more responsible choices every day to do better for our planet and community. Responsibility is at the heart of everything we do and we encourage ...

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Isaac S.
Poor delivery and customer service experience

I ordered a bag on 15/12 for a Christmas gift for my daughter. It was eventually delivered on 7/1, which is much longer than the expected 3-5 business days. Now my daughter is back in the UK, and I can't get it to her without incurring additional costs. I will have to return it at my own expense, and it's pricier for her to buy in the UK. The delivery and customer service are not satisfactory. I've emailed three times and can't get through by phone.

1
Date of experience: Jan 09, 2026

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Business Details

  • At GANNI we see behaving responsibly as our moral obligation. As a certified B Corp, GANNI focuses on making more responsible choices every day to do better for our planet and community. Responsibility is at the heart of everything we do and we encourage all to take part in our journey towards becoming a more inclusive, equal and responsible business.

    Evolving from a distinctive Scandinavian fashion brand, GANNI is more than a way of dressing - we are a creative collective and diverse community of first movers, committed to environmental responsibility and progressive social activism, setting the tone for the next generation to follow.See more

  • email customerservice@ganni.com
  • call +4533324457
  • language https://ganni.com

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