I've bought items from this company many times through various retailers. I ordered two items at the end of September for Christmas gifts for my daughter directly from the website. Unfortunately, they weren't suitable, so I requested an exchange or credit note since I was outside the 14-day return period. The company refused, even though I clearly intended to spend the credit with them. I would expect a major retailer to be more flexible, especially around Christmas, but it seems they are not. My advice is to avoid purchasing directly from them.
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At GANNI we see behaving responsibly as our moral obligation. As a certified B Corp, GANNI focuses on making more responsible choices every day to do better for our planet and community. Responsibility is at the heart of everything we do and we encourage all to take part in our journey towards becoming a more inclusive, equal and responsible business.
Evolving from a distinctive Scandinavian fashion brand, GANNI is more than a way of dressing - we are a creative collective and diverse community of first movers, committed to environmental responsibility and progressive social activism, setting the tone for the next generation to follow.See more