I applied for Guarant once and got the certificate very soon that time. But later that property was cancelled so I also cancelled Guarant me. Then I need to book again, so I submitted the exact same materials again, but the team kept finding strange excuses to reject me, such as, the documents are over 2 months( which was not), or I faked my materials( I explained I only used PS to shrank the size but uploaded a newly took photo), then rejected again, then I got online digital version of deposit proof from the bank, and as required the bank account proof, but they didn’t know nothing about this Chinese bank and how to validate the digital certificate, even after I explained and to send them the video to validate. It’s such a waste of time, and it’s not professional at all. I believe I am not the only Chinese using this, your team definitely needs to be familiar with this. I spent so much time. but your team just didn’t bother to review and keep calling me faking my documents, even told the property I was booking so. Then I opened a new account, using my dad’s information to guarante me. It took him a lot of time to ran to the bank in China, but what did Garant Me do? And I don’t like the promotion emails and phones everyday once I opened an account and filled in the number
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Garantme apporte des solutions simples, sécurisées et rapides pour accompagner les professionnels de l'immobilier, mais aussi les bailleurs et locataires. Notre objectif est de rendre la location accessible et sereine.